Closetly Support

Frequently Asked Questions

How does the AI try-on work?

Create a model from your photos (or use a mannequin), add clothes to your closet, then tap to try on a single item or a full outfit. The AI generates a realistic preview in seconds.

Why does my try-on look a bit different?

For the best results, use a clear, front-facing, full-body photo and clean product images. AI results are simulations and may not perfectly reflect real-world fit, color, or size.

What is Closetly PRO?

PRO unlocks 20 AI try-ons per month, a full-body AI avatar, and unlimited outfits and collections. It's available as a Monthly ($12.99) or Yearly ($99.99, with a 3-day free trial) subscription. Manage or cancel anytime in your Apple ID Account Settings.

How do I restore my subscription?

Open the upgrade screen and tap "Restore Purchases", or make sure you're signed in with the same Apple ID used for the purchase.

How do I delete my account or data?

Email akbaralixasanov2000@gmail.com and we'll delete your account and associated data promptly. You can also remove individual wardrobe items and collections inside the app.

See also our Privacy Policy and Terms of Use.